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  1. Hi, we encourage you to direct technical...

    Hi, we encourage you to direct technical questions directly to our tech support. Please see http://support.atlasti.com. The forum is not really the right platform for this kind of question.
  2. Hi - plain text was standard and necessary some...

    Hi - plain text was standard and necessary some 15 years ago, but there is no need for that whatsoever today.

    ATLAS.ti 8 supports Word, Open Office, .rtf, .pdf etc. for text formats natively. So...
  3. Hi Maria and Lynn, please feel free to contact...

    Hi Maria and Lynn, please feel free to contact our Suport Team if you run into problems or have questions. They are always ready to help you, and through a variety of channels:...
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    Hi, you probably find the necessary information...

    Hi, you probably find the necessary information in the program manual (http://downloads.atlasti.com/docs/manual/atlasti_v8_manual_en.pdf); see the "Team Work" section. - If for some reason you run...
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    The upcoming version 8.1 (to be released in a...

    The upcoming version 8.1 (to be released in a matter of weeks) will have the option to move the library (i.e the internal data repository) to a location of your choice. Plus, the data in the...
  6. Hello, please contact our Support via...

    Hello, please contact our Support via general@support.atlasti.com. Include information on the exact program version you are using.

    All the best!
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    Hi, this feature will be added in a future...

    Hi, this feature will be added in a future update.
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    Hello, Please contact our Support Team at...

    Hello,

    Please contact our Support Team at general@support.atlasti.com. They will be happy to help you with technical issues. When you do, also add information as to what exact version of ATLAS.ti...
  9. Hi there, please contact our Support Team at...

    Hi there, please contact our Support Team at general@support.atlasti.com. They will be happy to help you with technical issues.

    Most importantly, include information as to what exact version of...
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    Please contact our Support Team at...

    Please contact our Support Team at general@support.atlasti.com. They will be happy to help you with technical issues.

    All the best!
  11. Please contact our support at...

    Please contact our support at general@support.atlasti.com
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    Hello, Line numbers are currently not (yet)...

    Hello,

    Line numbers are currently not (yet) available in the Mac version. They are on "the list," but their implementation is delayed. --

    Printing and creating pdf output are more or less...
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    Hello, There seems to be a major...

    Hello,

    There seems to be a major misconception here, much in need of clearing up:

    Your method to "centralize" or "mobilize" your project data via a cloud drive in ATLAS.ti 7 was contrary to...
  14. Hi, please contact our Support at...

    Hi,

    please contact our Support at general@support.atlasti.com. Include information about your program version.
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    Hi, You can update ATLAS.ti 8 manually via...

    Hi,

    You can update ATLAS.ti 8 manually via *Windows Start* > Scientific Software > Check for ATLAS.ti 8 Updates.

    Hope this helps.
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    Hi, simply right-click the project on the start...

    Hi, simply right-click the project on the start screen and select "Delete Project." That's all. :)
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    Hello, As of this writing, this feature is...

    Hello,

    As of this writing, this feature is not yet available in the Mac version. But we plan to introduce it in a future update, hopefully later this year. Thank you for your patience.

    All...
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    Hello, the location of the project data...

    Hello, the location of the project data repository for ATLAS.ti Mac is the directory ~/Library/Application Support/ATLAS.ti. This can currently not be changed.

    A request to make this location...
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    Hello, you best contact our Tech Support, they...

    Hello, you best contact our Tech Support, they will be happy to help you. The most convenient way to do so is through the on-board support form in ATLAS.ti 8.

    All the best top you!
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    Thank you for the suggestion, but please remember...

    Thank you for the suggestion, but please remember that the forum is not a support channel as such. It is a platform for users to discuss "howto" and methodological questions.

    For actual technical...
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    Hello, we are sorry to hear you experienced a...

    Hello, we are sorry to hear you experienced a problem. We will be happy to assist you. However, this will not work through the forum--we will have to diagnose your individual installation and...
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    Hi, you can find the stop lists for different...

    Hi, you can find the stop lists for different languages in

    C:\Users\[WINDOWS USER NAME]\AppData\Roaming\Scientific Software\ATLASti.8\Stopwords

    Hope this helps.
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    Hi there, Thank you very much for your...

    Hi there,

    Thank you very much for your suggestions! They will be forwarded to our Mac development team and considered for implementation.

    BTW, you can also send suggestions directly to...
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    Hi, Our support will have to take a look at...

    Hi,

    Our support will have to take a look at this. Please contact our Support Team at general@support.atlasti.com. They will be happy to help you with technical issues. -- You can also do this...
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    Hello, No, there is no built-in limit. You best...

    Hello,
    No, there is no built-in limit. You best contact our Support Team at general@support.atlasti.com. They will be happy to help you with technical issues and find a solution. -- You can also...
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