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  1. Replies
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    Hello, we hear your request and assure you that...

    Hello, we hear your request and assure you that the function will come back at some point in the (hopefully near-ish ) future. But please understand that there are other pressing issues and function...
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    Hello, Please contact our Support Team at...

    Hello,

    Please contact our Support Team at general@support.atlasti.com; they will be happy to look into the matter for you. Indicate clearly the exact version of the program you use and include a...
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    Hello, Please contact our Support Team at...

    Hello,

    Please contact our Support Team at general@support.atlasti.com; they will be happy to look into the matter for you. Indicate clearly the exact program version you have (including also...
  4. Hello, please contact our Tech Support (ideally...

    Hello, please contact our Tech Support (ideally through the built-in error report form) for a diagnose. We cannot confirm that ATLAS.ti 8 is in any way "slower" than older version. Our technicians...
  5. Hi, an update of the iPad app is scheduled and...

    Hi, an update of the iPad app is scheduled and will be released as soon as it is available. Thank you for your patience.
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    Please see the following document; it explains in...

    Please see the following document; it explains in detail how older versions of ATLAS.ti handle your documents and it provides detailed instructions on how to remedy problems with missing PDs:...
  7. Hi, you forgot to mention what exact program...

    Hi, you forgot to mention what exact program version are you using.

    (BTW, feel free to contact our support team via http://support.atlasti.com/ for questions of this type)
  8. Replies
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    1,635

    Hi, this functionality is currently not (yet) ...

    Hi, this functionality is currently not (yet) available in ATLAS.ti 8. But it is in the works and will be implemented in a future service pack/update. We cannot tell an exact time frame, though, as...
  9. Replies
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    Linked documents are and always have been...

    Linked documents are and always have been possible in ATLAS.ti Mac. Go to Documents > Import Linked Multimedia Document to link an external audio or video file (all other document types are always...
  10. Thread: Lost serial

    by admin
    Replies
    1
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    1,290

    Please write to licenses@support.atlasti.com.

    Please write to licenses@support.atlasti.com.
  11. Replies
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    Hi, we expect to release ATLAS.ti 8.1 with some...

    Hi, we expect to release ATLAS.ti 8.1 with some new features--including selectable Preferences--sometime in October.
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    Hi, we encourage you to direct technical...

    Hi, we encourage you to direct technical questions directly to our tech support. Please see http://support.atlasti.com. The forum is not really the right platform for this kind of question.
  13. Hi - plain text was standard and necessary some...

    Hi - plain text was standard and necessary some 15 years ago, but there is no need for that whatsoever today.

    ATLAS.ti 8 supports Word, Open Office, .rtf, .pdf etc. for text formats natively. So...
  14. Hi Maria and Lynn, please feel free to contact...

    Hi Maria and Lynn, please feel free to contact our Suport Team if you run into problems or have questions. They are always ready to help you, and through a variety of channels:...
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    Hi, you probably find the necessary information...

    Hi, you probably find the necessary information in the program manual (http://downloads.atlasti.com/docs/manual/atlasti_v8_manual_en.pdf); see the "Team Work" section. - If for some reason you run...
  16. Replies
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    The upcoming version 8.1 (to be released in a...

    The upcoming version 8.1 (to be released in a matter of weeks) will have the option to move the library (i.e the internal data repository) to a location of your choice. Plus, the data in the...
  17. Hello, please contact our Support via...

    Hello, please contact our Support via general@support.atlasti.com. Include information on the exact program version you are using.

    All the best!
  18. Replies
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    Hi, this feature will be added in a future...

    Hi, this feature will be added in a future update.
  19. Replies
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    570

    Hello, Please contact our Support Team at...

    Hello,

    Please contact our Support Team at general@support.atlasti.com. They will be happy to help you with technical issues. When you do, also add information as to what exact version of ATLAS.ti...
  20. Hi there, please contact our Support Team at...

    Hi there, please contact our Support Team at general@support.atlasti.com. They will be happy to help you with technical issues.

    Most importantly, include information as to what exact version of...
  21. Replies
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    721

    Please contact our Support Team at...

    Please contact our Support Team at general@support.atlasti.com. They will be happy to help you with technical issues.

    All the best!
  22. Please contact our support at...

    Please contact our support at general@support.atlasti.com
  23. Replies
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    1,345

    Hello, Line numbers are currently not (yet)...

    Hello,

    Line numbers are currently not (yet) available in the Mac version. They are on "the list," but their implementation is delayed. --

    Printing and creating pdf output are more or less...
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    Hello, There seems to be a major...

    Hello,

    There seems to be a major misconception here, much in need of clearing up:

    Your method to "centralize" or "mobilize" your project data via a cloud drive in ATLAS.ti 7 was contrary to...
  25. Hi, please contact our Support at...

    Hi,

    please contact our Support at general@support.atlasti.com. Include information about your program version.
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