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  1. #1
    Member
    Join Date
    Jun 2017
    Location
    Darwin
    Posts
    1

    Importing a documentary as an m4v purchased through iTunes

    Hi all

    I have a documentary that I have purchased through iTunes that I am wanting to import into Atlas.ti.

    The file is an m4v and is 3.5GB.

    When I attempt to import it to Atlas, I get a message box saying: "Could not import media. Media is not readable."

    I am wondering if the documentary may be copyright protected and if that is stopping me from being able to import the file?

    Any help would be greatly appreciated.

  2. #2
    Administrator
    Join Date
    Sep 2001
    Posts
    88
    Hello, please contact our Support via general@support.atlasti.com. Include information on the exact program version you are using.

    All the best!

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